We are delighted at the opportunity to welcome you toThailandKohChang.net. We hope you will find all the information and services you are looking for. However, if there is any information you need that is not provided in ThailandKohChang.net please feel free to contact us at info@thailandkohchang.net. We will be on standby and ready to serve you.

To familiarize yourself to ThailandKohChang.net we are pleased to highlight some key aspects of ourselves and our services as follows.

1. Objective

ThailandKohChang.net is designed to help you organised your travel plans, equip yourself with all the travel information and allow you to make fast and easy hotel bookings for your leisure and holiday travels.

2. Destinations

ThailandKohChang.net focus on Koh Chang and its parent province, Trat, on the east of Thailand and its neighbouring attractions.

3. Services & Price Control

• Hotel & Resort Bookings
  ThailandKohChang.net is committed to supply you with room and information on all hotels & resorts at negotiated & most competitive rates. Member hotels contribute a fee to ThailandKohChang.net to help the cost of maintaining the website and their webpages. Hence, controlling the room rates offered to our visitors.
• Prepaid Rates
  Prepaid rates is a program where room rates are at its lowest and/or offered with special value added benefits. Due to its extraordinary offers prepayment is required.
• Travel Facts & Information
  ThailandKohChang.net provides facts and information on travel, tour, culture, history, restaurants, entertainment, transportation and the best of Koh Chang and its neighbouring destinations.

4. Presentation/Feature

ThailandKohChang.net presents its member hotels & resorts with information on room rates, discounts, location, sports, recreation, health spa, food & beverage outlets, and all other facilities and services in pictorial form as much as possible to provide you with a feel of its ambience. Factsheets are also available.

5. Updates

ThailandKohChang.net is in constant contact with its member hotels/resorts & suppliers. All information are official, checked & provided by the suppliers. Regular updating on its general information section are made by a team of professionals.

6. Enquiries

All enquiries can be made on-line and bookings can be made by using enquiry & booking forms provided. A 24-Hour response can be expected. All offers, discounts & packages are specially tailored for ThailandKohChang.net and is applicable only if bookings are made through ThailandKohChang.net.

7. Payment

There are 2 payment systems:

1. Payment on arrival or upon departure by cash or credit card.

• You may pay directly to hotels on checking in or upon check out.
• A deposit may be required during the high or peak season. Deposits are refundable only if you cancel your booking before the specified deadlines.
• Major credit cards such as Visa, Mastercard, JCB, SCB and Amex are acceptable.
• Advance payment are usually not required unless specified. Refunds are applicable only if you cancel your booking before the specified deadlines.

2. Prepayment upon booking

Prepayment is neccessary and can be made by:

2.1 Credit card payment

Payment by credit card can be made either by:

2.1.1 Secure credit card on-line payment system

• ThailandKohChang.net's on-line payment system is absolutely safe and is guaranteed by the Bank of Asia using the Secure Socket Layer (SSL) protocol.
• All credit card information are transmitted to the bank's data transmission system and confidentiality is guaranteed by the Bank of Asia.
• ThailandKohChang.net will not record any credit card data. Hence, guaranteeing no misuse of your credit card.
• Only Visa and Mastercard credit cards are acceptable through this system.

2.1.2 Credit Card Payment Form:

• Payment by credit card payment form  is also acceptable.
• Please complete the form, print it and sign on the space provided.
• Please fax the completed form to us at 66(0) 2748 6246,8.
• Besides Visa, Mastercard, JCB and SCB credit cards, Amex is also acceptable using this form.

2.2 Telegraphic Transfer to:

Account Name: V.R. Agency Co., Ltd.
Bank: Bank of Asia
Branch: Srinakarin Road
Savings Account: 067-1-01767-1

Swift Address No. BKASTHBK